Privacy Policy

Last Updated: 21st September 2025

Sri Ahobila Mutt, Chembur (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Information Technology Act, 2000 and the SPDI Rules, 2011, as applicable in India.

By accessing or using our website https://sriahobilamutt-chembur.com/, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

(a) Personal Information

Details such as your:

Name
Email address
Phone number
Postal address
Date of birth (if provided for certain rituals/pujas)

(b) Sensitive Personal Data or Information (SPDI)

As per Indian law, this may include:

Financial information (such as bank account, UPI, or credit/debit card details for donations or bookings)
Passwords (if you create an account on our website)

We will only collect such information with your explicit consent and for lawful purposes.

(c) Non-Personal Information

Browser type, IP address, operating system, and device information
Usage data such as pages visited, time spent on site, etc.
Cookies and tracking technologies

2. Purpose of Collection and Use

Your information will be used only for the following purposes:

To process and confirm puja bookings, donations, or event registrations
To send receipts, confirmations, and related communications
To provide you with updates on temple activities, events, and festivals (if opted-in)
To improve website functionality and user experience
To comply with legal obligations under Indian laws

3. Consent

By providing your personal or sensitive personal data, you consent to:

The collection, storage, and processing of such data for the stated purposes
The sharing of such data with third-party service providers (such as payment gateways) strictly for transaction processing

You may withdraw your consent at any time by writing to us at ahobilamutt.chembur@gmail.com. However, withdrawal of consent may affect your ability to use certain services on our website.

4. Disclosure of Information

We will not share your personal information with third parties, except:

With trusted third-party service providers (e.g., payment processors, IT hosting providers) bound by confidentiality agreements
When required by law, regulation, or government request
To protect the rights, property, or safety of Sri Ahobila Mutt, its devotees, or the public

5. Security Practices

We comply with reasonable security practices as prescribed under the SPDI Rules, 2011.
Data is stored on secure servers with access restricted to authorized personnel only.
Online transactions are processed via secure, industry-standard payment gateways.
While we take all reasonable precautions, no method of transmission over the Internet is 100% secure.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required under applicable laws.
Transactional data may be stored for statutory periods (such as for tax or audit compliance).

7. Cookies

Our website uses cookies to:

Maintain user sessions
Track website usage and improve experience
Personalize content for returning users

You can manage or disable cookies through your browser settings. However, certain features may not function properly if cookies are disabled.

8. Your Rights

Under Indian law, you have the right to:

Review the personal information you have provided
Request corrections or updates to your information
Withdraw consent for processing of SPDI
Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at ahobilamutt.chembur@gmail.com.

9. Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age without parental/guardian consent. If such data is found, it will be deleted immediately.

10. Grievance Officer

In compliance with Rule 5(9) of the SPDI Rules, the details of our Grievance Officer are provided below. For any concerns regarding this Privacy Policy or data handling, please contact:

Grievance Officer
Sri Ahobila Mutt, Chembur
Sri Ahobila Mutt Road, Chembur, Mumbai, Maharashtra 400071
Email: ahobilamutt.chembur@gmail.com
Phone: 9833951204

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with a revised “Last Updated” date.